Refund and Cancellation Policy
At Cybrom Technology Pvt. Ltd., we are committed to providing a smooth and transparent experience. Below are our refund and cancellation policies.
1. Cancellation Policy
For Online Courses:
- Cancellations must be made at least 24 hours before the course start date.
- Contact our support team with your enrollment details.
For In-Person Classes:
- Cancellations must be requested at least 48 hours before the class starts.
- Reach out to our support team with your enrollment details.
2. Refund Policy
For Online Courses:
- Full refund if canceled at least 24 hours before the course start date.
- 50% refund if canceled within 24 hours of the start date.
- No refunds once the course has started.
For In-Person Classes:
- Full refund if canceled at least 48 hours before the class starts.
- 50% refund if canceled within 48 hours of the start time.
- No refunds once the class has started.
3. Special Circumstances
We understand unexpected situations may arise. If you have a special case for a refund or cancellation outside the stated policy, please contact us. We will do our best to assist you.
4. How to Request a Refund
To request a refund, follow these steps:
- Contact our support team at [email protected].
- Provide your enrollment details and reason for the refund request.
- Refunds will be processed within 7-10 business days.
5. Contact Us
If you need further assistance regarding cancellations or refunds, reach out to us at [email protected].
Note: Cybrom Technology Pvt. Ltd. reserves the right to modify this policy at any time.